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How to check a moving company in Oregon

A clipboard and work gloves on a truck tailgate

Oregon gives you a cleaner check than most states: every legitimate in-state mover carries a certificate of authority from ODOT, and the state publishes the list of who holds one.

Ask for the certificate number

Any company carrying household goods between two points in Oregon must be certified by ODOT's Commerce and Compliance Division. Ask for their certificate number directly. A legitimate company gives it without hesitation; an outfit that pivots to a website or a truck logo has answered the question differently.

Run the lookup

ODOT publishes the list of authorized household-goods movers at oregon.gov/odot. Match the certificate number, the business name, and the address on the paperwork. The name on the estimate should be the name on the certificate.

Expect the bulletin

Certified movers must hand every customer the state's General Information Bulletin for moving household goods before the job starts. It spells out the estimate rules, your rights, and where complaints go. A mover who skips the bulletin is skipping a required step, and that's information about how the rest of the job will go.

Interstate is a different check

A move that crosses the state line answers to federal FMCSA rules, not ODOT. The company needs interstate authority, and the check is the USDOT number on the paperwork, verified in the federal database. Same discipline, different database.

The cheap extras

The certificate check takes two minutes and filters most trouble. What it doesn't prove is that the crew is good, so the written estimate after a visual inspection is still the document that matters.

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